Exhanges & Returns
Monkeybar Buddies wants you to be happy with your purchase. We stand behind our products 100% and if you are not satisfied with your purchase, you may exchange or return any Monkeybar Buddies product in its original condition within 30 days and can replace any defective merchandise within 90 days (*terms and conditions apply). Please download our Exchange/Return Form (you may need to download Adobe Reader first).
To Exchange or Return a product:
Complete and print the Exchange/Return Form and include it in your package to Monkeybar Buddies. Once completed, send the form and merchandise to be exchanged or returned to the following address:
10950 SW 5th Street SW, Ste. 290
Beaverton, OR 97005
If you have any questions regarding our exchange/return policy, please email firstname.lastname@example.org.
*Terms and Conditions: Monkeybar Buddies will gladly accept exchanges or returns for merchandise that meet the following conditions: Merchandise must be in its original condition and received within 30 days of ORIGINAL PURCHASE (INVOICE DATE). Orders exchanged/returned beyond this time period will not be accepted. Please note that Monkeybar Buddies is only able to exchange defective merchandise for the same style and size as the defective pair. The exchange must be made within 90 days of original purchase. Note: Please allow 3-5 days from the time your exchange/return is received by Monkeybar Buddies to be processed (plus shipping time).